WES Track: Higher Education Track
Title of Paper: UNDERSTANDING HUMAN CAPITAL MANAGEMENT AT UNIVERSITY OF JAMMU FOR MEETING THE CHALLENGES AND OPPORTUNITIES OF THE FUTURE
Author Name: Neeraj Sharma
Organization: University of Jammu
Address: Vice Chancellor;s office, new campus, University of Jammu, The Business School, University of Jammu, Jammu and Kashmir. Jammu, India
ABSTRACT In the information age, to maintain a competitive advantage, the organizations need to shift their focus from asset intensive to knowledge intensive and thus focus more on their human assets than on technology assets. Human resources, in this information age, is an increasingly broadening term that refers to managing \”human capital,\” the people of an organization. The field has moved from a traditionally administrative function to a strategic one that recognizes the link between talented and engaged people and organizational success. Human Capital is the place where all the ladders start: the wellspring of innovation, the homepage of insight. A great deal of related research is going on in the area of Human Capital Management. Researchers are projecting Human Capital Management as a new possibility in people management. Human Capital Management primarily aims at establishing and supporting and alignment between human operations, corporate identity and human development. In today’s knowledge based economy, higher education institutions are playing as centres for human resource development and aid in the development of the human resources. Also, universities currently face immeasurable complexities and turbulence in their external environments and their internal set ups are consequently under the pressure to adapt in an effective way. In the present global environment characterized by rapid change, intense information flows and increasing competition, emergence of higher education institutions holds an important place. Universities currently face immeasurable complexities and turbulence in their external environments and their internal set ups are consequently under the pressure to adapt in an effective way. On the one hand, universities are increasingly being required to teach ever increasing number of students in increasing numbers of specializations and disciplines and on the other they are being asked to pay more attention to quality of teaching and educational programs. All over the world, universities are facing the challenge of being the centers of excellence for teaching as well as research. The university administrations today are clearly interested in any activities that could significantly impact the performance levels of the Universities, as are the other stakeholders. Mashhadi (2008) state that balanced score card can be used as an instrument to help Higher Educational Institutions in developing a comprehensive view towards organization’s strategic position in the present global environment. The aim of this study is to find the level of Human Capital Management at University of Jammu, J&K, India. The research has been conducted by randomly selecting 100 teaching and non teaching staff employees from various departments of the University of Jammu. This study focuses on University of Jammu which is one of the most opted Universities by the students in Jammu and Kashmir State. The data has been collected by administering a self designed questionnaire based on the HRD Score Card Model (Rao, T. V., 2000:2008). The results of regression show that there is a non significant difference between the Factors of Human Capital Management .p>.05 Further the Chi Square results show that except for factor 3,4 and 5 i.e related to Training, Organizational Development and Information the difference is significant ( Confidence level 95%). This shows the effect on Job Satisfaction as well where the results of multiple regression show that there is a effect of the human resource development factors on the job satisfaction. Higher Educational Institutions contribute much to the future society by overall development of the future Human resources. These Institutions bear the responsibility of developing the minds of our nations’ most precious resources, Human Resources. In today’s Knowledge Based Economy the strategic role of quality in Higher Educational Institutions has become important. The research study shows the importance of the Human Capital Management for the Higher Education Institution by analyzing the Case of University of Jammu. The results obtained are important because they would allow the administration to self evaluate and improve their management approaches and further implement new approaches for the overall development of the Higher Education standards of the University. Based on the research findings the recommendations would help the administration to take steps for implementing the factors identified in the research and help in improving the job satisfaction among the employees. The research paper suggests measures for developing Human Capital in the university under study, which would help to plan, set targets and take strategic initiatives to face the challenge. Keywords: Human Capital, Human Capital Management, Higher Education Institutions, HRD Score Card Model, Employees’ satisfaction.
Brief Biodata of Presenter:
Neeraj Sharma Special Secretary to Vice Chancellor, University of Jammu Mail Id: Sp. Secretary to VC, University of Jammu Phone: 0191- 2450014 E-mail: firstname.lastname@example.org